Leadership Coaching

Leadership Coaching & Strategy Development Programs

"I've come to appreciate that real change happens in personal

behaviors, or at larger scale in entire organizations, only when we take the time to discover this sense of what's worthy of our shared attention. We don't accept an organizational redesign because a leader tells us it is necessary. We choose to accept it if, and only if, we see how this new design enables us to contribute more to what we've defined as meaningful."

Margaret J. Wheatley, author of "Leadership and the New Science*9

Table of Contents

Welcome 3

Assumptions 3 Guarantee 3

Relationship & Confidentiality 3 Introduction 4

Who Can Benefit 4 Venture Capitalists 4

CEO's and Presidents 5 Executive Staff 5 Individual Contributors and Founders 6 New Employees 6 Territorial & Infighting Issues 6

Five Stages of Leadership Coaching 7 Stage I - Leader as Communicator 7 Stage II - Leader as Coach 7 Stage III - Leader as Change Agent 1 Stage IV - Leader as Team Builder 7 Stage V - Leader as Global Sage 7

Client List 8 Bio 9

Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@ala.net

Welcome to the
Leadership Coaching & Strategy Development Program

For two decades* in over seventy companies worldwide, Scott Taylor has been employing a coaching

process with executives and their management teams that uncover the "missing link" in relationship & communication skills. By addressing the "missing link" symptoms that sabotage productivity, valued

employees are retained and their contribution to the organization is preserved. A savings in time, resources and the cost of replacing a key employee.

As professionals we are capable of creatively solving most of life's problems. However, relationship skills are limited to a few repeated patterns that feel 'normal' to us. We continue to use these patterns regardless of their effectiveness. It is estimated that 50 to 80 percent of our productive energy is expended in trying to communicate and be in relationship.

In the next few weeks, you will learn sets of leadership skills to 1) recapture your time, 2) create and motivate a new breed of management team and 3) permanently enhance your personal and professional relationship/communication effectiveness. You will become an influential communicator to an ever- widening group of diverse people and situations.

As you read the following material and go through this coaching process, it will at times bring up

unfamiliar feelings regarding others and how you see yourself. This is natural in any self-reflective work you might undertake in order to develop personal and professional relationship and communication skills.

The following assumptions hold true throughout the coaching process:

1. Your value to the organization has already been established or you would not have been recommended for coaching. Coaching is a benefit offered to increase the skill set of already successful leaders.

2. Coaching is a progressive process. As an investment in your future, coaching can add essential

elements to your management skill set and/or it may take you through a comprehensive multi-stage

program for your entire organization.
3. The coaching process assumes that 80 to 90% of what you do is of high caliber. Coaching sessions

will focus on enhancing the upper 10 to 20% of your relationship-communication skills.
4. The Coaching Program will not exchange your personality for a better one. This program blends the

unique person you are with new a skill set that will make your best even better.

For almost two decades, my personal guarantee has been the same: "If this Leadership Coaching Program does not improve your leadership, relationship and communication skills, there will be no fee for the time spent in introducing it to you."

Relationship & Confidentiality
Coaching implies a relationship based on trust, confidentiality and honesty. Our handshake is our contract.

Everything discussed will be held in the strictest confidence. No reports are written. No results will be discussed with anyone in the company, with the exception that you request me to do so.

Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@ala.net

"Great leaders are not always perfect communicators! Rather, in the mist of heated interactions, they know when they are not being effective, why and what to do next."


Fast changing rules, disruptive change and high-risk decisions are setting the pace in today's booming economy.

• Start-ups are growing at incredible rates; spiraling in size with a momentum unmatched in

modern times and often lead by inexperienced managers.
• Midsize and large companies are re-thinking their worldviews and spinning off products into

discrete entities.

A new breed of management team is coming to the foreground in business. They must possess more than experience and a record of success. They must also be capable of extraordinary

relationship and communication skills. It is essential that these skills are learned and applied directly in the same work environment where everyday decisions are made and interpersonal & technical

issues are resolved.

For two decades Scott Taylor has supported leaders in exploring & synthesizing the essentials of

relationship and communication skills from the inside out. Scott's hallmark has been the transformation of raw, underused talents into new personal traits and pragmatic leadership skills.

Who Can Benefit From Leadership Coaching?

Venture Capitalists

• You often encounter management teams with larger appetites than hunting skills. You need

management teams to quickly gel into a singular, committed force that performs & delivers on time

• This new breed of management team must possess more than experience. They must also be capable

of extraordinary relationship and communication skills.
• You have the best chance for success when investing in management teams who posses extraordinary

relationship and communication skills up front.

Scott Taylor can help. Brought into the venture in the formation stage of the management team, Scott becomes a member of the staff, providing coaching that will make the difference between trial & error and bottom line success.

Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@ala.net

Scott Taylor works with:

1. Management teams to assess their compatibility and relationship/communication skills before or

shortly after the venture has begun.
2. Leaders to interject relationship and communication skills training as an integral part of the start up

environment, providing skills as needed.
3. Executive staff to providing ongoing coaching, as the venture matures, to assure that the management

team stays intact and committed to the end.

CEO's and Presidents

• As you know, brilliant leaders are in short supply. You must petition for new behaviors, procedures

and intelligence from your people to propel the company towards a new level of growth, IPO, merger

or acquisition.
• As an expert in many critical areas; however, your interpersonal style may result in communications

that actually undermines productivity. You may be unaware of how much your relationship skills and

communication style is draining the emotional resources and productivity of your staff.
• You may also be wondering why employees are struggling. You are frustrated by the valuable time

being wasted trying to correct differences in styles and personalities of your staff.

This is not a problem of intention. Few would question your desire to succeed. The problem is often caused by being unaware of the impact of your behavioral style on others. What worked in the past may no

longer get the results desired. You may only need to expand your relationship/communication options.

This is a critical situation where coaching can have immediate and positive results. Using the your

existing talent, experience and integrity, Scott Taylor brings a confidential, one-on-one program of relationship and communication skills that will immediately improve your employees receptivity and productivity.

Executive Staff

The executive staff is made up of individuals who excel in their area of expertise, yet their interpersonal &

management skills may pale in comparison to their technical experience. Scott Taylor can help when the following symptoms exist:

• Meeting agenda's crumble as employees act out in disrupting behaviors when their job, group or

thinking is criticized.
• Faultfinding replaces cooperation.

• Closed-door, negative discussions target other staff members or groups.
• Aggressive assaults, rude remarks, finger pointing and avoidance.
• Leaders ending conflict out of frustration, rather than using it to fire up the staff, create common-cause

partnerships and stability.
• Conflict Avoidance - Lacking a model for resolving differences leads to staff members becoming

passive-aggressive and territorial.

Individual Contributors and Founders

After a period of success, as an individual contributor, you may feel your interest and/or career is

flattening. You may need some assistance in setting new goals or learning new leadership skills. Scott Taylor can help when the following symptoms exist:

Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@alg.net

You feel something is amiss and the pressure to change seems to come from many directions. You realize that your efforts to solve problems are less than effective.
Your attempts to express & communicate your ideas are causing disruption and high maintenance from others.

You experience the organization as being dysfunctional with the new hires and the endless changes in

management, yet have little positive feedback to contribute to the solution.
You have a highly intellectual (deep thought) managerial style that fails to intergrate the opinions and

expertise of others.
You have been told that you seem cut off from your feelings, are hard to read, and are unable to

show/tell others where they stand.

New Employees

As a new hire you may struggles to adjust to new surroundings, co-workers and the variety of management styles in the existing organization. Scott Taylor can help when the following frustrations exist:

• A lack of relationship/communication skills to express yourself in the new culture causes disruption &

high maintenance from others who must compensate for your need for information and time to ramp up.
Dissatisfaction with what you see as the new organization's incompetence based on your past

• A reluctance to join in with the staff. You may have been an individual contributor in your last job and

the adjustment to team & partnership is challenging.

Territorial & Infighting Issues

Managers who do not get along will consciously or unconsciously spread their discontent downwards and across their organizations. Territorialism is subtle in that it can be observed in either positive or negative

behavior. Scott Taylor can help when the following symptoms exist:

Suggestions that other areas are succeeding at the expense of theirs or are the cause of your problems. Feel victimized by external pressures and influence.
Seem cut off from your feelings about other people.
Are hard to read, and unable to show/tell others where you stand.

Express fear and mistrust in the organization, uses negative talk and looks for opportunities to exploit disruptions in other areas where there are problems.
Denies there is a problem and negates suggestions about getting help.


Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright© 2002 E-mail: scott tavlor@alg.net

Five Stages of Leadership Coaching

Stage III Leader as

Change Agent

Stage IV Leader as

Team Builder

Stage V Leader as

Global Sage

Stage 1 Hk Stage II A Leader as k leader as

Communi 1 Coach cator

Phase One

Stage I - Leader as Communicator - In Stage I you will learn to recapture the time and energy often used tasking, to referee relationship/communication issues or teach critical skills to up & coming leaders. You will learn about an obscure aspect of your personality that influences all interpersonal communications and interferes with effective leadership. The end result will be a heightened level of communication competence, more time to focus on your priorities and a renewed sense of control in your life.

Phase Two

Stage II - Leader as Coach - In Stage II you will direct your recaptured time and clarity toward efficient mentoring, strengthening & inspiring employees to confidently take on new levels of

responsibility and authority. You will learn to safely "heat up" individual's normal management styles to uncover underused talents and levels of productivity.

Stage III - Leader as Change Agent - The future is all about exploring and moving towards unfamiliar business arenas and opportunities while maintaining day-to-day operations and deliverables. In

Stage III you will learn to instill a manageable level of urgency and commitment to leaders, while

preserving a nourishing work environment. You will learn to "heat up" your organization by setting new behavioral standards for success, which will then allow you to be more focused on the organizations future


Phase Three

Stage IV - Leader as Team Builder - In Stage IV you will galvanize teams to take ownership of current business and employee issues. You will capture even more time by using your communication, mentor & change agent skills to sanction the team to set their own goals, deadlines and take responsibility for desired results.

Stage V - Leader as Global Sage — At this point, through your efforts to communicate more effectively, your team is performing at a heightened level of cooperation and productivity. You now have the time & focus to work on strategy, global implications and to become the Global Thinker your position

requires of you.

Scott I. Taylor 12969 Woodlake Road, Grass Valley CA 95949
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@alg.net


Airrigation Engineering
American Airlines
American Business Womens Association

Apple Computer AudioBasket.Com

Bank of the West Borland

California Dept. of Parks and Recreation Callixa

Cornish & Carey
D-A-Y Public Relations
Dole Foods
Eclipse Surgical Technologies Ehrlich-Rominger Architects Electric Power Research Institute Ensemble Investments

Equity Preservation Fairchild Semiconductor

Foote, Cone & Belding Fujitsu

Fujitsu Microelectronics Generative Leadership Group General Foods


Handspring Hobees Restaurants

Institute of Transpersonal Psychology
Internet Capital Group
Integrated Device Technology
International Nickel Company
Madigan Associates
KLA Instruments
Menlo Park City School District
Monterey County Speech & Hearing Association

National Semiconductor
Network Equipment Technologies Netreon
Nortel Networks
Ogilvy & Mather
Pacific International Business Center Packeteer
Plus Logic
S&W Foods
Sarnoff Corporation
San Jose Mercury News
San Jose State University

Schlumberger Limited
Scottsdale Holistic Medical Group Senetek PLC
Silicon Spice
Snelling & Snelling
Sun Microsystems

Tandem Computers, USA

Tandem Computers, Europe

TFB/BBDO Business Communications

Tootji California

University of Santa Clara Worldview Technology Partners


Association of Business Cooperation,


Estonian Business Collage, Tallinn

Institute of Training for Materials and

Technology, Novosibirsk
Khabarovsk Institute of National Economy,

Pacific International Business Center, Tallinn

Scott I. Taylor's Client List

Scott I. Taylor 12969 Woodlake
Office; (530) 477-9282 Cell: (408) 390-6643 Copyright © 2002 E-mail: scott tavlor@gla.net

Road, Grass Valley CA 95949

Scott Taylor Bio

Since 1984 Mr. Taylor has coached more than 2000 executives, managers and engineers on a one-on-one

basis, from more than seventy companies in the United States, Europe, and the Far East. At the end of 2000, he joined with the Generative Leadership Group to unite his Relationship Technology with their

Organizational Technologies.

Mr. Taylor has been a businessman, teacher, and a speaker/workshop facilitator for tens of thousands of people since 1970. He covers topics suGh as executive survival and success; belief systems; balancing professional and personal lives; agendas behind conflict; presentation and image development; handling failure, doubt and fear; compulsive-addictive process in the individual, society and the corporation; mythology as business metaphors, and the application of General Systems theory in the business of management.

Mr. Taylor has been involved with several foundations that send business professionals to Russia in order to teach businessmen and women how to create and operate businesses in a free market economy.

Mr. Taylor has been featured in the Business Monday section of the San Jose Mercury News, interviewed on various radio and television shows, written three workbooks for professionals, and gives workshops and lectures at civic, professional and community groups across the globe. He attended graduate school and

taught Cybernetic Systems at San Jose State University, is in Who's Who, and he is a veteran of the Viet Nam conflict. He lives with his wife, Patricia, in Grass Valley, California.

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